Resume
Actively looking for internships and full-time positions for 2025 and beyond.
Experience
Researcher & Product Designer, Amazon Web Services (AWS), 03/2025 – present
Conducting 15+ task-based user interviews via UserTesting to identify pain points across various user cases on the AWS RDS platform as part of master capstone project. Currently in UXR. UXD expected in Sep 2025. AWS Reference: Maria Raphaeil
Wrote interview scripts, performed competitive analysis (SWOT++), utilized affinity mapping for insight synthesis.
Managing project in Jira and preparing stakeholder presentations on weekly basis.
Multiple roles in UX & Marketing, Design For You, 04/2023 – present
Optimized e-commerce operations on Etsy and Shopify, leading to a 15% increase in monthly sales, while streamlining custom order management via physical store.
Currently leading an end-to-end UX and branding redesign, incorporating brand book, information architecture, wireframing, prototyping, and CMS analytics to improve website usability, navigation, engagement, and conversion rates.
Maintained consistent 5-star customer satisfaction ratings digitally and physically during relocation, enhancing brand trust and repeat business through prompt communication and personalized service.
Landscape Designer, Mark Thomas Inc., 06/2020 – 02/2023
Delivered 50+ project milestones across key design phases (30% graphical concept, 65% construction, 100% submittal), ensuring alignment with client budgets ($3–10 million) while navigating design ambiguity and conflict resolution.
Collaborated with city representatives, civil engineers, surveyors, and project managers, gaining junior management experience and expertise in large-scale experience design, budget estimation, and city planning policies.
Conducted 2+ in-depth field research per project, gathering firsthand user insights through on-site observations, journey mapping, and experience assessments (e.g., biking a pre-designed trail to evaluate visitor experience and accessibility).
Server & Marketing Manager, Geta Sushi, 02/2024 – 08/2024
Adapted to quick problem-solving daily via product & service delivery, conflict resolution, leadership, and active observation.
E.g., code-switching, tailored services, unforeseen external obstacles, conflict resolution.
Consultant to monthly marketing strategies; contributed to sales averaging $4k/day, with 25% boost during holidays.
For more roles, please see resume.
Skills
Education
M.S Human-Computer Interaction, University of California, Santa Cruz, Silicon Valley Extension, 2024-present
Relevant Coursework: Artificial Intelligence in User Experience, Human-Computer Interaction Theories and Methods, Physical Computing and Build, Data Science in Computational Media
B.S. Landscape Architecture, minor Sociocultural Anthropology, University of California, Davis, 2017-2021
Dean’s Honors List, Spring 2020-2021